AR Nexus ("we," "us," or "our") operates abdulrehman.store and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information you provide directly and data generated when you use our site:
- Account details: name, email address, phone number, and password (stored securely hashed).
- Order information: shipping and billing address, payment method details (processed by Stripe — we do not store full card numbers).
- Communications: messages sent through contact forms, chat, or email support.
- Newsletter sign-ups: email address only, when you opt in voluntarily.
- Technical data: IP address, browser type, device information, and cookies used for cart and session management.
2. How We Use Your Information
We use personal data to:
- Process and fulfill orders for handcrafted arts and crafts products.
- Send order confirmations, shipping updates, and account-related notices.
- Respond to customer service requests.
- Send marketing emails only when you have opted in. You may unsubscribe at any time.
- Improve site performance, security, and product recommendations.
- Comply with legal obligations and prevent fraud.
3. Legal Basis for Processing
We process your data to perform our contract with you (fulfilling orders), with your consent (newsletter and optional marketing), and for our legitimate interests (site security, analytics, and customer support).
4. Sharing Your Information
We do not sell your personal information. We share data only with trusted service providers who help us operate our business:
- Payment processing: Stripe (PCI-DSS compliant).
- Shipping carriers: UPS, FedEx, and USPS for delivery fulfillment.
- Email delivery: transactional and newsletter services when applicable.
These partners are contractually required to protect your data and use it only for the services they provide to us.
5. Data Security
We use industry-standard safeguards including SSL/TLS encryption on checkout and account pages, secure password hashing, and restricted access to customer data. No method of transmission over the internet is 100% secure, but we continuously review our security practices.
6. Cookies & Tracking
Cookies help remember your cart, login session, and site preferences. You can disable cookies in your browser settings, though some features (such as cart persistence) may not function correctly. We do not use forced tracking for account creation or checkout.
7. Data Retention
We retain order and account records as long as needed to fulfill orders, provide support, and meet legal requirements. Newsletter data is removed when you unsubscribe or request deletion.
8. Your Rights & Choices
You may:
- Access and update your account information from your dashboard.
- Request deletion of your account by contacting us.
- Opt out of marketing emails via the unsubscribe link or account settings.
- Request a copy of personal data we hold about you.
Newsletter and marketing communications are always optional. Creating an account or placing an order does not require a subscription.
9. Children's Privacy
AR Nexus is not directed at children under 13. We do not knowingly collect personal information from children. Contact us if you believe a child has provided data and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be noted on this page.
11. Contact Us
For privacy questions or data requests:
- Email: Rehman@abdulrehman.store
- Phone: +1 6504142238
- Address: 41220 Joy Rd, STE 111A, Plymouth, MI 48170
Or visit our Contact page.